Welcome to Technical Solutions UAE. These Terms and Conditions govern your use of our website and services. By accessing or using our site or booking any service, you agree to be bound by these terms.

 

1. Services Provided

Technical Solutions UAE offers 24/7 emergency property maintenance services across the UAE, including:

  • Appliance repair (washing machines, refrigerators, ovens, dryers, etc.)

  • Plumbing and piping services

  • Electrical repairs

  • General home and commercial maintenance

All services are subject to availability and service area coverage.

2. Booking and Appointments

  • Customers may request services via our website, phone, or email.

  • Appointments are confirmed based on availability.

  • You must provide accurate contact and address information.

  • In case of rescheduling or cancellation, please notify us at least 3 hours in advance.

3. Pricing and Payment

  • All service charges are clearly communicated before work begins.

  • Prices may vary depending on the scope of work and required parts.

  • Payment is due upon completion of service unless otherwise agreed in writing.

  • We accept cash, card payments, and other approved methods.

4. Warranty and Liability

  • Most repairs come with a limited service warranty (exact terms provided at time of service).

  • Warranty does not cover damage caused by misuse, negligence, or unauthorized repairs.

  • Technical Solutions UAE is not liable for any indirect, incidental, or consequential damages.

4. Customer Responsibilities

  • Ensure safe access to the premises and appliances to be repaired.

  • Inform the technician of any known issues or hazards.

  • Keep children and pets away from the work area during service.

6. Cancellations and Refunds

  • Appointments cancelled less than 3 hours before the scheduled time may be subject to a call-out fee.

  • If a service cannot be completed due to customer error (e.g., no access), a fee may apply.

  • Refunds are only issued if the service was not provided or in case of verified service failure.

7. Intellectual Property

All content on our website—including text, logos, images, and software—is the property of Technical Solutions UAE and protected by copyright laws. You may not reproduce, copy, or use our materials without written permission.

8. Privacy

Your personal data is protected under our Privacy Policy. By using our services, you agree to the collection and use of your information as outlined in the policy.

9. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the UAE courts.

10. Amendments

Technical Solutions UAE may update these Terms at any time. Changes will be posted on our website with the updated date. Continued use of our services after changes means you accept the revised Terms.

11. Contact Us

For questions or concerns about these Terms and Conditions, contact us at:

Technical Solutions UAE
Email: info@technicalsolutionsuae.com