1. Introduction

Welcome to Technical Solutions UAE. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and physical address.

  • Service Details: Information related to the services you request, including appliance details and repair history.

  • Payment Information: Billing and payment-related information (handled securely through third-party payment processors).

  • Technical Data: IP address, browser type, device information, and interaction data (via cookies or analytics tools).

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage our repair and maintenance services.

  • Communicate with you regarding service updates, scheduling, or inquiries.

  • Improve our website, services, and customer experience.

  • Send marketing and promotional messages (only with your consent).

  • Ensure safety, security, and legal compliance.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Authorized employees and technicians to deliver requested services.

  • Third-party service providers for payment processing, customer support, and marketing (under strict confidentiality agreements).

  • Legal authorities when required to comply with UAE laws and regulations.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against loss, misuse, unauthorized access, or disclosure. While no system is completely secure, we continuously work to protect your information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control or disable cookies through your browser settings.

7. Your Rights

Subject to UAE data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Correct inaccuracies in your personal data.

  • Request deletion of your data (where applicable).

  • Withdraw consent for marketing communications at any time.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Technical Solutions UAE
Email: info@technicalsolutionsuae.com